Gain a comprehensive understanding of how modern airlines operate through this practical training program designed for professionals seeking to develop a broad view of airline management and operational processes. This course provides participants with a structured overview of the airline industry, covering the regulatory framework, organizational structures, and the key operational functions that enable safe, efficient, and optimized airline operations. Through instructor-led sessions, practical examples, case studies, and collaborative discussions, participants will explore how different departments interact to achieve operational excellence while meeting regulatory and business objectives.
 

Syllabus:

Get an understanding of:

• Regulatory & Organizational Foundations
• Core Airline Operations (Flight Ops, Dispatch, Cabin, Ground, Maintenance)
• Operational Control & Disruption Management
• Commercial Operations (Planning, RM, Scheduling)
• Safety, Compliance, Security & Emergency Response

Target Groups

• Professionals from other industries entering the aviation sector and seeking a structured introduction to airline operations management.
• Managers and supervisors transitioning into aviation roles who need to understand how airline operations are organized and managed.
• Personnel from corporate functions such as Quality, Safety, Compliance, Finance, Human Resources, Procurement, Information Technology, and Project Management who interact with operational departments.
• Persons interested in expanding their knowledge in airline operations.
• University students with an interest in the airline industry.

 
Objectives

Examines the core components of airline operations, while also addressing operational control, disruption management, and decision-making in dynamic environments. Participants will gain insight into commercial functions such as network planning, scheduling, and revenue management, and understand how these areas influence operational performance and profitability.

 
Prerequisite

None